Across
- 4. the most Northern city we provide Fibre in
- 7. CSR manager
- 9. Our streaming TV service brand name
- 10. When a customer changes to a faster speed
- 12. "Thank you for calling Vianet. (name) speaking, how can I help you today?"
- 14. Last name of Vianet Owner
- 18. The cost to bring the fibre to the home
- 21. Our Third party cable provider in North Bay
- 23. Orange Pipe
- 24. our brand name of our VOIP service
Down
- 1. what we submit when a customer requests a payment extension
- 2. Where we submit sick days and time off requests
- 3. what we do to accounts on lock day
- 5. Our Third party cable provider in Sudbury
- 6. The notice you receive when you download copywritten material
- 8. Minimum 2 months, maximum 6 months for $20/mo
- 11. We coordinate these with Ontario OneCall
- 13. Our wireless router brand name
- 15. The town our Southern office is located in
- 16. The tool we use to check availability
- 17. Southern Fibre Scheduler
- 19. The location that has 50/10 Fibre for $99.95
- 20. Fibre To The Home
- 22. the hardware that brings the fibre into the home
