FILE INFO

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Across
  1. 2. Help garage better understand what the problem is with the vehicle.
  2. 4. Some policy numbers begin with these three letters, followed by numbers.
  3. 6. Criteria used to validate a customer.
  4. 7. Gives us info on the vehicle.
  5. 8. Important info to take down about where the customer was going etc.
  6. 9. Criteria used to validate customer.
Down
  1. 1. Used if the customer is outside of France.
  2. 3. Criteria used to validate a customer.
  3. 4. Alternative to ferry crossing.
  4. 5. First step once you have opened the file.
  5. 9. ...of arrival / of departure.