Across
- 4. Communication through touch
- 8. Positive Regard Accepting and respecting others without judgment
- 9. Helping clients gain control over their health and well-being
- 11. A communication style that violates others' rights to satisfy one's own needs
- 13. Type of question that encourages clients to share more detailed responses
- 16. A communication style where individuals avoid expressing their own needs or feelings
- 17. Being genuine and real in nurse-client relationships
- 18. The use of tone, pitch, and volume in communication
Down
- 1. A communication style that respects both parties' rights and needs
- 2. A defense mechanism where unacceptable impulses are transformed into socially acceptable behaviours
- 3. The therapeutic tool that allows clients to reflect or process emotions
- 5. A fundamental aspect of the therapeutic nurse-client relationship
- 6. A defense mechanism where individuals refuse to accept reality or facts
- 7. The use of time in communication, such as punctuality or pauses
- 10. The study of personal space and how distance affects communication
- 12. A harmonious and trusting relationship between nurse and client
- 14. The ability to understand and share feelings of another
- 15. Body language, including gestures, posture, and facial expressions