Final Study Guide

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Across
  1. 2. Documents that list the order in which business is to be conducted during a meeting
  2. 4. There is/are __________ form(s) of verbal communication
  3. 7. According to the learning style inventory, which stage learners enjoy teaching others and working in groups and learn best when they can apply new information to real-world problems
  4. 8. A task is noted as an E priority is probably a(n)
  5. 11. what type of registered nurse has advanced training to diagnose and treat common illnesses
  6. 14. With regard to ethical distress, what stands in the way of making an ethical choice
  7. 15. Medical assisting is one of the nation's fastest growing careers, and employment opportunities are projected to grow __________% through 2022
  8. 17. Probably the most important asset a medical assistant can offer the employer is
  9. 19. The pretrial disclosure of pertinent facts or documents by one or both parties in a legal action is called
  10. 20. What involves repeating the main idea of the conversation while also identifying the senders feelings
  11. 22. What is the most common form of organ donation
  12. 23. A strong method of improving employee morale and encouraging outstanding performance
  13. 24. Issues that have moral implication of right and wrong
  14. 25. The medical assistant cannot legally provide the information for the patient
  15. 27. Not typically available through the patient information web portal
  16. 28. Some managers assign a person to assist new employees during the initial probationary period: this person is called a
  17. 29. ______________ could be described as thorough thinking because it requires learners to be open-minded to all possibilities
  18. 31. The National Library of Medicine is part of what organization
  19. 32. How many Federal Reserve districts is the country divided into
Down
  1. 1. What is one of the most popular and beneficial marketing tools for the provider
  2. 3. RMA credential is awarded
  3. 5. A medical doctor who specializes in the treatment of disorders of the eye
  4. 6. In order to become a successful medical assistant you must first become a successful
  5. 9. Subjects that cannot be discussed in a job interview
  6. 10. A period of 60-90 days is the traditional _________ ________, but many employers believe that 2 weeks is sufficient to determine whether the employee will be able to learn and adapt to the position
  7. 12. An office with more than _________ employees should have one person designated as a supervisor or office manager
  8. 13. Verbal expressions or body language, such as a nod of understanding, are called
  9. 16. What is a moral obligation to act for the benefit of others
  10. 18. What is the most successful collection strategy
  11. 21. With regard to medical ethics, which term deals with the fair distribution of benefits and burdens among individuals or groups in society having legitimate claims on those benefits and burdens
  12. 26. The health professional who provides basic patient care services, including diagnosing illnesses and prescribing medication
  13. 30. A person who shifts his or her weight when attempting to deal with conflict is exhibiting