First LEvels

Edit Answers
1234567891011121314151617181920
Across
  1. 5. Look s a year-round service that provides a thorough, professional review of a client's individual federal tax history using IRS transcripts.
  2. 7. Located inside the Remote Work Desktop which houses WC, AM, and other tools.
  3. 8. H&R Block etraining library that houses all relevant job aids.
  4. 11. Virtual phone system used by H&R Block to answer calls for clients.
  5. 15. Talkers H&R Block’s employee advocacy program designed for associates, franchisees, and their teams to easily promote the brand through social media. Whether you're looking to grow your client base, or encourage others to join the H&R Block team, Block Talkers provides quick access to marketing-approved content that’s ready to share.
  6. 16. a bonus plan intended to reward exceptional performance. It incents revenue generation, certification, and efficiency over the course of the entire Tax Season.
  7. 17. H&R Blocks proprietary online client self service portal to allow initial sign ups.
  8. 18. Work Online H&R Block's proprietary software system.
  9. 19. to Serve handle appts, scores, accuracy, compliance, and revenue per tax pro or office
Down
  1. 1. Manager leveraged to manage tax office associate schedules and client appointments ensuring our clients are served to the best of our ability.
  2. 2. of Mind Protection services for any IRS tax notices with audit representation.
  3. 3. clients that need to be served now. Clients who entered through hrblock.com have told us they are in a hurry and want their return completed immediately.
  4. 4. Network
  5. 6. our timekeeping system. It is used by tax office associates to clock in and out for their shifts.
  6. 9. Academy H&R Block's Learning Management System (LMS), your one-stop portal for all of your ... Block Academy is used to register for Instructor-Led Training (ILT), as well as to take online courses ...
  7. 10. This intranet portal includes access to applications, featured news, information pages, and alerts you need to do your job every day.
  8. 12. Research Center research tool used by H&R Block tax preparers for any tax related issue.
  9. 13. Center View client info, track work, start return, schedule, drop off management, send and receive message, video , prices, and document exchange
  10. 14. H&R Block proprietary system similar to CoPilot
  11. 20. Identity Shield additional protection benef for protection for SSN, dark web, tax returnnotification and IRS protection.