Across
- 2. The SDLC phase where the system is installed, tested, and users are trained.
- 6. Users who interact with a computer system or use the information it produces.
- 9. Raw data entered into a computer system before processing.
- 10. A network that connects multiple networks across large geographical areas.
- 13. An electronic device that accepts data, processes it into information, produces output, and stores results.
- 15. A business goal focused on retaining customers and understanding their needs better.
- 19. Physical electronic or mechanical components of a computer system.
- 20. Ongoing activities after implementation to fix, update, and support the system.
- 21. A system used by senior management for strategic decisions requiring judgement and insight.
- 22. A business benefit gained when information systems automate manual work.
- 23. Buying and selling products or services through digital platforms.
- 25. A system that supports non-routine decision-making using data and models.
- 27. A series of activities, roles, resources, repositories, and data flows used to complete a business function.
- 29. Software that centralises data, manages access, and supports application programs.
- 30. The SDLC phase where project requests are reviewed, prioritised, and resources are allocated.
- 31. One major strength of computers where tasks are completed with very few mistakes.
- 32. A ride-booking system where passengers connect with drivers through a mobile app.
- 33. A small network organised around one individual person and personal devices.
Down
- 1. A set of instructions that tells a computer what to do and how to do it.
- 3. An enterprise system that integrates business functions using shared modules and a central database.
- 4. The result produced after data has been processed.
- 5. A customer who shares, likes, tags, tweets, or creates online content about products and services.
- 7. A network that connects computers and devices within a limited area such as an office.
- 8. Step-by-step instructions followed by users to complete an activity.
- 9. The accuracy, consistency, and reliability of stored data.
- 11. An organised collection of data that can be accessed, retrieved, and used.
- 12. The part of the information processing cycle used to keep results for future use.
- 14. A group of interacting components that work together to achieve a common goal.
- 16. The SDLC phase where the current system is studied and user requirements are identified.
- 17. The activity where data is transformed into meaningful information.
- 18. A system that provides routine reports for middle management.
- 24. A system that records daily routine transactions such as sales, payroll, and shipping.
- 26. Unnecessary duplication of the same data in different places.
- 28. Data that is updated immediately or available without major delay.
- 29. The SDLC phase where interface, data, and program details are prepared.