Across
- 3. Content created and shared by internet users rather than organizations
- 7. The ability of a business to generate financial gains from its operations
- 9. A key business benefit achieved by maintaining strong customer relationships
- 12. A business benefit where tasks are completed faster and with fewer resources
- 14. The future web that connects devices and services in real time
- 16. Apple's voice assistant that demonstrates Web 3.0 technology
- 17. An online journal where individuals publish articles and opinions
- 18. The process of selecting the best option from available alternatives
- 19. The first generation of the web where users mainly read information only
- 20. People who influence purchasing decisions through reviews and recommendations
- 21. Information systems can increase revenue and reduce business expenses
- 23. Information systems help managers analyze business patterns over time
- 24. The social web that allows users to create share and interact with content
Down
- 1. The transformation of society through widespread use of digital technologies
- 2. The process of promoting products and services to customers
- 4. A society where digital technologies influence everyday activities and communication
- 5. Businesses invest in information systems because they create economic benefit
- 6. A network of people connected through digital platforms
- 8. The semantic web that enables machines to understand and process data intelligently
- 10. A popular video sharing platform mentioned in the lecture
- 11. The use of technology to replace manual processes
- 13. A social networking platform commonly associated with Web 2.0
- 15. Google feature that allows users to search using spoken commands
- 16. Modern consumers who actively engage with brands through digital platforms
- 22. The process of dividing customers into groups with similar characteristics