Across
- 7. A problem or situation that requires immediate attention from the crew.
- 9. A person who is responsible for the cabin crew during a flight.
- 10. To ask a passenger to do something, especially for safety.
- 12. A short message given by a flight attendant to passengers.
- 14. To speak to a passenger in a polite and helpful way.
- 15. To give food, drinks, or other things to a passenger.
- 18. The list of passengers travelling on a flight.
Down
- 1. The area where flight attendants prepare and store food and drinks.
- 2. A situation where a passenger does not follow a safety instruction.
- 3. The process of helping passengers leave the aircraft after landing.
- 4. A small piece of equipment used to help a passenger in an emergency.
- 5. The process of helping passengers enter the aircraft and find their seats.
- 6. To make sure that passengers are safe before the plane takes off.
- 8. To check that something is safe, correct, or ready.
- 11. BRIEFING: The instructions given to passengers about what to do in an emergency.
- 13. The place where a flight attendant sits during takeoff and landing.
- 15. ASSISTANCE: A passenger who needs extra help because of age, disability, or another reason.
- 16. To tell the pilot or senior crew member about a problem.
- 17. To check a passenger's ticket or boarding pass.
