Across
- 1. and switch, the action of advertising goods which are an apparent bargain, with the intention of substituting inferior or more expensive goods.
- 5. the process of making connections and building relationships in business
- 8. areas, prime areas to put new, high margin and seasonal items
- 9. an act of referring someone or something for consultation, review, or further action
- 10. sales, the result of gross revenue minus applicable sales returns, allowances, and discounts
- 11. an official statement of a complaint over something believed to be wrong or unfair
- 12. these leaders keep the lines of communication open and share information with their team
- 15. stock level, the ideal inventory quantities your brand should have on hand
- 19. a display of products placed at the end of an aisle in a store
- 21. a primary division of a classification
- 22. lining, providing different items at different price points to appeal to clients who are searching for varying degrees of quality, convenience, and values
- 23. flow statement, A financial statement that gives general information on all cash inflows received by a firm from continuing activities and external investment sources
Down
- 2. the character and atmosphere of a place
- 3. profit, the difference between a company's total revenue and its total cost of goods sold
- 4. the patronage, influence, guidance, or direction given by an older or higher colleague
- 6. image, the way in which the store is defined in the shopper's mind, partly by its functional qualities and partly by an aura of psychological attributes
- 7. leadership, a management approach in which leaders help set strategic goals for the organization while motivating individuals within the group to successfully carry out assignments in service to those goals
- 13. planning, preparing an organization to be ready to respond effectively in the event of an emergency
- 14. management, a process of leading the work of a team to achieve all project goals within the given constraints
- 16. the unauthorized duplication of copyrighted content that is then sold at substant
- 17. weight, how human eyes perceive the size (and, consequently, importance) of an object
- 18. stores, a large retail store in a shopping center or mall.
- 20. account, an accounting record maintained to track money and other assets withdrawn from a business by its owners
- 21. productivity index, used by retailers as a ratio that compares the percentage of the store's total gross margin that a particular merchandise category generates to its percentage of total store selling space used
- 22. a diagram or model that indicates the placement of retail products on shelves in order to maximize sales.