Across
- 2. King 1
- 4. Analysis tool for market environment
- 5. Financial objectives
- 7. Analysis internal and external environments
- 8. Balanced Scorecard
- 9. Components of the market environment
- 11. 8 Business functions
- 13. Requirements for an insurance contract
Down
- 1. Human resource activities
- 3. Macro environment
- 6. Management tasks
- 10. Marketing communication mix
- 12. Conflict resolution tools
