FOH BERNERS ST CROSSWORD

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Across
  1. 1. how many steps in the customer journey
  2. 2. when i am productive, managers buy my this lol
  3. 6. eyebrows are always fleeky
  4. 8. when you go to three restaurants you become this
  5. 10. what must be in every Take-Away bag
  6. 13. what sugar goes with coffee
  7. 15. burger containing jalepenos
  8. 17. the greatest, most amazing, weirdest person in the management team
  9. 19. what should we point out to the customer at the end of their transaction
  10. 20. the tallest member of the management team
  11. 21. white wine from New Zealand
  12. 24. i should check this every hour
  13. 25. current special
  14. 26. where do i order?
  15. 28. what do customers get as a reward on their birthday
  16. 29. this manager loves meat and cheese
  17. 31. i will give this to the customer as a gesture of goodwill
  18. 32. i must do this once a customer has started eating
  19. 34. i ask if the customer would like this
  20. 35. pesterella: burger containing rocket pesto
Down
  1. 1. how many hours do we keep mayo on the pass for once it has left the fridge
  2. 3. how many minutes must the food come in, before a customer entitled to a free lunch
  3. 4. this person has an addiction to chocolate
  4. 5. what can we offer during/after
  5. 7. what item requires ID when purchasing
  6. 9. i should suggest great options to customers
  7. 11. sauce coming with chicken skewers
  8. 12. starter coming with green sauce
  9. 14. when a customer uses the app they can claim this
  10. 16. customers can have this while they wait
  11. 18. burger containing beetroot hummus
  12. 22. i can't serve a customer that has this
  13. 23. we should always tell a customer this during the 2nd step of the customer journey
  14. 25. what do we give with the receipt
  15. 26. how many sizes of wine do we offer
  16. 27. most popular milkshake
  17. 30. turnover, NPS and sales growth contribute to this
  18. 33. what should i do with the with the plates before the customer leaves