Across
- 2. A genuine conversation aiming to build understanding
- 6. Settling disputes using family or clan relationships
- 9. Readiness to end conflict and begin a new relationship
- 10. Process where parties discuss to reach agreement
- 12. Admitting your faults and asking for forgiveness
- 14. The way parties talk to share thoughts and feelings
- 17. Giving up your own needs to satisfy others (I lose, you win)
- 19. Conflict response avoiding confrontation (Do nothing)
Down
- 1. Type of listening requiring full focus on speaker’s message
- 3. Style of conflict response where both parties win (I win, you win)
- 4. Physical, emotional, and spiritual recovery after conflict
- 5. Conflict response aiming to win at other’s expense (I win, you lose)
- 7. Neutral third party helping people reach agreement
- 8. The process of changing perceptions and relationships for long-term peace
- 11. Listening that reflects the feelings and words heard
- 13. Ability to understand and share another’s feelings
- 15. Indigenous method resolving conflict by custom or tradition
- 16. Conflict response with goal of both parties partially satisfied (You lose, I lose)
- 18. Type of negotiation that divides limited resources