Across
- 1. One of the 4 P’s of franchising is.
- 3. The key to retaining customers is excellent customer:
- 6. Measurements that can tell professionals about the progress they make on a particular project
- 8. Implies overseeing and being in charge of day-to-day operations.
- 9. Business owned and ran by one individual.
Down
- 2. A particular group of consumers at which a product or service is aimed.
- 3. The action of making or agreeing to make an advance payment in order to receive or participate in something.
- 4. A company that licenses its brand, business model, and operating system to an individual or group, known as a franchisee, in exchange for fees?
- 5. What is the primary challenge for new independent businesses?
- 7. The person that operates a business by using the name, products, and business system of an established company.