Across
- 3. What is the name of the dog on the weekly update Fraud section?
- 6. Where do we transfer calls when a customer is claiming fraud?
- 10. LN note for a person who potentially does not exist.
- 11. DE notifications for fraudulent activity.
- 16. Where to send applications to when fraud is spotted or assumed.
- 17. When a customer calls in looking for information on the company.
- 18. What is the bank code for a gray listed account?
- 19. What is the snack that smiles back?
Down
- 1. Which meal were we not concerned about the customer having on the Fraud Survey?
- 2. When an applications links to another in the TDC system.
- 4. Reoccurring fraud attempts matching one another.
- 5. Which tab do you select to look for alterations on a PDF received?
- 7. Which type of card can we NOT accept in TN, CA, or AL?
- 8. When a customer's phone number is potentially fake, voice over internet protocol.
- 9. Any type of activity where the customer is using false information or tactics to hurt our company.
- 10. LN note for a potential account takeover or information being used by another person.
- 12. LN note for odd activity on a customer's account.
- 13. Type of doc that is changed or updated from the original copy.
- 14. What is the bank code for a black listed account?
- 15. What do we look for to make sure it is not out of customer's state?