Across
- 1. Rate of call quality in Freshcaller by 95 percentile of users in December, 2019.
- 3. Subsidiary of 'The Walt Disney Studios', now a happy customer of Freshcaller with 61 agents in Forest plan with 4250 MRR.
Down
- 2. Automated telephony system that interacts with callers through prerecorded voice menus or instructions. It collects caller input in the form of dialpad presses and routes the call to submenus or call center agents as the case maybe to solve caller queries.