Across
- 2. A powerful computer that provides resources or services to other computers
- 5. The cloud storage service in Microsoft 365 for individual users to store and sync files
- 9. A collaboration platform in Microsoft 365 for chat, meetings, file sharing, and teamwork
- 10. Unsolicited and unwanted email messages, often sent in bulk
- 11. A networking device that connects multiple devices within a local area network
- 13. The period of time during which a system or service is available and operational
- 15. A wireless networking technology that allows devices to connect to the internet
- 16. Voice over Internet Protocol, a technology that allows voice communication over the internet
- 17. A copy of important data stored in case the original data is lost or damaged
Down
- 1. The process of diagnosing and resolving problems or issues in a system
- 3. A record or request for help or support logged by a user
- 4. Distributed Denial of Service, an attack that disrupts the normal functioning of a network
- 6. Measures and practices to protect computer systems and networks from cyber threats
- 7. Malicious software that encrypts files and demands a ransom for their release
- 8. Redundant Array of Independent Disks, a data storage technology that combines multiple physical disks into a single logical unit for improved performance or data protection
- 12. A system of interconnected devices
- 14. Managed Service Provider, a company that offers IT services and support to other businesses