Across
- 2. Mixes and serves both alcoholic and non-alcoholic drinks directly to customers.
- 5. Processes customer payments and thanks guests as they exit.
- 6. Prepares specialty coffee beverages, processes customer transactions, and maintains equipment.
- 7. Overseas service staff during shifts and steps in during busy peaks or shortages.
- 9. Restocks ice, glassware, and ingredients to support the bartender while maintaining bar safety.
- 11. Explains menus, takes orders, and performs table-side food preparation for small guest sections.
- 13. Assists the captain by setting tables, ensuring accurate delivery, and serving guests.
- 14. Clears, cleans, and sets tables for new guests.
- 15. Purchases inventory and guides guests through professional wine selection and service.
Down
- 1. Greets tables, takes and delivers orders, and handles customer checks.
- 3. Welcomes guests, takes reservations, manages seating sections, and handles phone inquiries.
- 4. Greets queued customers, takes orders, serves food, and processes payments.
- 8. Clears dishes, refills water, and assists with general dining room tasks.
- 10. Transports prepared food directly from the kitchen to customer tables.
- 12. Manages overall dining service and guest flow within a dining room or banquet area.