Front office Hotelschool The Hague

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Across
  1. 1. Something you might use with first aid
  2. 5. You use it to transfer a call
  3. 6. The task you use the clicker for
  4. 9. It shows which languages you speak
  5. 10. We use it with the code 1,2,3 or 4
Down
  1. 2. We get calls for reservations but we can't take them
  2. 3. What do you give to your MO when you starting a task
  3. 4. You do it to everyone that comes in
  4. 7. A list that explains the procedures in reception
  5. 8. A game that motivates the PE's extra
  6. 9. You can use to improve yourself or others