Across
- 2. Accounts receivable for guests or companies with credit arrangements.
- 6. Evaluating the revenue lost when prioritizing one group over another.
- 7. Consecutive group reservations with minimal downtime.
- 10. Tool for tracking high and low demand periods.
- 13. Deadline for holding group reservations before unreserved rooms are released.
- 17. A group reservation for multiple rooms.
- 18. A reservation transferred to another date or property due to unavailability.
- 19. Restrictions applied to discounted rates
- 20. Room rate that does not include meals.
Down
- 1. Period between peak and off-peak travel seasons.
- 3. Room rented for daytime hours only, not overnight.
- 4. Reservation model where smaller markets connect to a central hub.
- 5. Worldwide database of a hotel's available rooms and rates.
- 8. The standard price of a hotel room before discounts.
- 9. Percentage of group reservations expected to cancel or no-show.
- 11. Percentage of rooms cleaned and made ready for new arrivals daily.
- 12. Room type assigned on availability, not pre-selected by guest.
- 14. Potential guests refused due to full occupancy.
- 15. Cash reserve held for daily transactions and change.
- 16. The visual attractiveness of a property’s exterior.