Across
- 4. What is the name of our vice president?
- 5. A patient has a $2,399 bill and would like to know the maximum amount of time they can extend their payment plan. Before granting this extension, what must you obtain?
- 10. The doctor does not own the facility and the bill is for his/her services provided at the time of the visit. The facility sends a bill for the use of the equipment used by the doctor.
- 13. Patient calls to complain about the room not being clean and the lack of clean towels at Forest Hills Hospital. Patient doesn’t want to give their contact information. Who can we direct the patient to contact?
- 14. This reason code must be selected when you status a patient account who will be sending in their explanation of benefits to Financial Services for further review
- 17. A program that provides medical monitoring and treatment for first responders, volunteers (not a part of FDNY) or survivors who were affected by the 9/11 attacks.
- 19. Also known as the "High Balance Team"
- 20. WHO'S VDN EXTENSION IS 198508?
Down
- 1. Patient’s Attorney, Rudolph FX Migliore, is requesting an IB for a patient that visited Manhasset Hospital. Where should they send their request? (preferred method)
- 2. UHC insurance company is asking for the address to submit a payment for a Northwell Physician Partners doctor (Dr. Smith’s bill.) What address would you give to the insurance company?
- 3. individuals who qualify for both Medicare and Medicaid benefits. The two programs cover many of the same services, but Medicare pays first for Medicare-covered services that are also covered by Medicaid.
- 6. A program offered by Northwell Health clinics only. There are variable prices for services based on the patient’s ability to pay
- 7. A screening and diagnostic imaging tool for the detection of breast cancer that is not covered by these provisions unless deemed medically necessary by the insurance company (insurer).
- 8. A cost estimate, provided to out of network patients & self-pay patients before scheduled services are received.
- 9. Secondary collections agency, formerly known as Professional Claims Bureau
- 11. What is advisor Tiffany Gisonda's Artiva initials?
- 12. Patient calls in and states they’re receiving a bill for an additional $630. What does this extra balance represent?
- 15. Also known as a case number (#), which begins with the letter "G"
- 16. This department obtains payments prior to the scheduled services and educates the patient on their estimated out of pocket responsibilities.( i.e. Scheduled surgery.)*
- 18. What tab is the “Breast Ultrasound for Medicare Patients” in?