Fun Times!

123456789
Across
  1. 2. When a request is received, you need to ___ the request completely.
  2. 6. We want to provide the best ___ for our partners.
  3. 7. ___ should be set to provide the partner with an understanding of what will happend and potential next steps.
  4. 8. What comes at the end of an ask?
  5. 9. Take ___ to resolve the issue.
Down
  1. 1. A program created to “recover” dissatisfied customers by identifying and fixing the problem or making amends for the failure in customer service.
  2. 3. You must ___ effectively to the partner to create a better experience.
  3. 4. The partner is our...
  4. 5. What is a method of understanding a problem?