Fun with Systems!!

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Across
  1. 2. "Prince Ali fabulous he Ali Ababwa".
  2. 3. I'm wearing them on my face.
  3. 6. A close friend of Romeo in Romeo and Juliet.
  4. 7. Question used to get information regarding customers tech.
  5. 8. Worse Laffy Taffy flavor.
  6. 13. Tech support for one of the clients.
  7. 14. Hazelnut spread that is delicious and is Julia's Kryptonite.
  8. 16. A group of crows.
  9. 18. What do we establish to gain interest
  10. 19. They call him the blue blur.
Down
  1. 1. The best Jolly rancher flavor.
  2. 4. A group of pandas.
  3. 5. Includes some free services from UBIF.
  4. 9. New York's Baseball team.
  5. 10. What do we lead with to show the customer how our program can save them money.
  6. 11. Information gleaned from customer and used to tailor an offer.
  7. 12. Includes 2 home visits a year from a Verizon consultant.
  8. 15. What kind of room doesn't have doors.
  9. 17. Acronym that showcases 5-star experiences.