Across
- 1. What is the name of the written set of instructions intended to document the way in which to perform a routine activity commonly known as?
- 3. are known as _______differences.
- 8. There are three forms of communication; oral, written and nonverbal. Gestures or signs, graphics and pictorials are what type of communication?
- 9. Also known as a CV, what is a written form of communication that can be used to list qualification and job history to a potential employer?
- 10. Effective communication requires a message sender, ________, and a communication channel.
- 11. An effective communicator also needs to be what type of listener?
- 12. Name the most abundant gas found within the planet Earth's atmosphere.
- 14. Anything that creates a communication problem is known as a what?
- 18. A room or building where scientific experiments take place.
- 21. Name the process by which plant life converts sun light into chemical energy.
- 24. A key ingredient in Compost is _ _ _ _ _ waste
- 25. Communication barriers that include anger, fear, hate and love that can cause irrational and incoherent behavior are examples of?
- 27. Which of our five senses is important when listening?
- 28. When communicating who is responsible for the first clear and concise message?
- 29. What is the most effective method of resolution?
Down
- 2. What type of conflict stimulates change?
- 4. Active listening minimizes _________________ as it provides clear feedback from the receiver.
- 5. Speech is a form of which type of ................. communication
- 6. What communication in the workplace is used to relay information that consists of letters, memos and notices on staff bulletin boards?
- 7. ___________ is the most effective method of resolution to conflict.
- 13. What starts with E and ends with E but only has one letter in it?
- 15. To repeat something in your own words is to?
- 16. Communication can take the form of oral, _______, or nonverbal.
- 17. Name the element found in the periodic table that has the chemical symbol 'Pt'
- 19. The act of understanding or the capacity to understand unfamiliar information is known as?
- 20. When used, hand writing must be ........... for effective written communication
- 22. What is the name of the type of conflict that exists between people?
- 23. When it comes to overcoming communication barriers everyone has different factors that may influence the way they communicate (such as age, gender, culture, beliefs and attitudes).
- 26. Communication problems are caused by many reasons and are known as?