Game of Torri

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Across
  1. 2. Customer's identification number in IBS.
  2. 6. Lead or organic customer facing issues with EDGE.
  3. 8. payment visible in IBS but no funds available
  4. 9. Total Collector sets up payments
  5. 12. Draw taken by the customer visible in External Transactions
  6. 14. payment is 100% cleared from NinjaCard.
  7. 16. Organic applicant completed application and took a draw.
  8. 17. Payment processed by an agent
  9. 19. Only status where payments can be adjusted
  10. 20. Application stuck due to system error.
Down
  1. 1. When a customer wants to reschedule current payment
  2. 3. Lead or organic user not approved after Underwriting
  3. 4. Starting point of an application
  4. 5. Customer not interested in continuing the application.
  5. 7. Customer took a draw after signing contracts
  6. 9. Payment deducts automatically from customer's account.
  7. 10. All applications after 11 days
  8. 11. Customer declined by CreditNinja, transferred to NinjaCard - Did not sign contracts
  9. 13. Payment from the customer in External Transactions
  10. 15. Customer made the transaction through website or mobile app.
  11. 18. Customer declined by CreditNinja, transferred to NinjaCard - User dropped off before viewing landing page