GAME ONE

2. The first company to use the term "Six Sigma" for quality control
6. Management by walking around the shop floor to communicate problems and make improvement ideas visible.
9. What is the collar colour for the dustcoat in Dispensary
11. A chemical agent that kills vegetative bacteria, fungi, and viruses but not necessarily spores.
14. A set of principles and procedures that ensure the quality of products are consistently maintained and controlled.
15. A large number of rodents or insects that carry disease, that are present where they are not wanted

1. Continuous improvement in context of quality and business improvement
3. The process of educating employees on the laws, regulations and company policies and procedures that apply in their day-to-day job.
4. An uncertain event that should it occur will have an effect on the achievement of the project objectives in the future.
5. Overall equipment effectiveness
7. Frequency of fumigation.
8. A person who has expert knowledge about a topic or process
10. An actual problem which has occurred and has adversely impacted the delivery of one or more of your objectives right now
12. Procedure specific to your operation that describes the activities necessary to complete tasks in accordance with industry regulations, provincial laws or even just your own standards for running your business.
13. On time in full