GBS crossword

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Across
  1. 2. too many in one place
  2. 6. holding accountability
  3. 7. a complex network or interconnected system
  4. 11. ability to maintain or support a process continuously over time
  5. 12. type of organization structure
  6. 13. role in a GIC/GBS
Down
  1. 1. oversee the organization's operations
  2. 3. working for two companies at the same time
  3. 4. selling an internal tool/solution as offering to client
  4. 5. process of transforming
  5. 8. what can you offer to clients
  6. 9. part of marketing a product
  7. 10. what is BARD and chatGPT