GCAL Crossword

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Across
  1. 2. Warm support, active listening, empathy, etc.
  2. 4. Team of two people that assess callers in the community
  3. 5. Collaborative steps identified to ensure safety
  4. 9. Safe Setting Calls
  5. 10. Questions to determine current safety
  6. 11. State agency that BHL holds contract for GCAL with
  7. 12. Processes community setting calls
  8. 15. jails/hospitals
  9. 18. Calling 911
  10. 20. GCAL Founder
  11. 21. Processes safe setting calls
  12. 23. Questions to better understand current circumstances
Down
  1. 1. Legal right to confidentiality
  2. 3. Implemented in September 2023
  3. 5. Helpful guide for processing calls
  4. 6. "I should call out _ hours before my shift starts"
  5. 7. Mobile Crisis cannot be sent to this location.
  6. 8. For people who "Just want to talk"
  7. 13. Behavioral Health Centers (over 20) across the state with a comprehensive array of community-based outpatient and crisis services
  8. 14. Email should be checked this many times in a shift
  9. 16. Allows 24/7 walk in for people needing urgent care
  10. 17. Messaging platform used universally throughout GCAL
  11. 19. Legal statement provided to callers at the beginning of the call
  12. 22. Primary presentation for substance abuse