Across
- 2. Buying or selling using an electronic system such as the internet
- 6. The changing of inputs into sellable goods and services
- 7. An approach where everyone is focused on preventing errors at each stage of production (Abbreviated)
- 8. Buying or selling through wireless handheld devices such as smartphones
- 12. A form of production where the product is supplied to meet the exact specifications of the customer
- 13. Gathering and examining data to provide information to be used for decision-making
- 14. The movement of goods, services information and money
Down
- 1. Selecting suppliers and negotiating the contract
- 3. When an item moves continuously from one stage of the process to another
- 4. Items are held in advance to plan for future events (Abbreviated)
- 5. Items are ordered in time to be used (Abbreviated)
- 6. The buildings used by a business
- 9. As the number of items purchased increases, the cost per item falls (include hyphens)
- 10. When a customer returns to a business repeatedly because they prefer the service over rivals
- 11. An approach that aims to minimise waste
- 15. Markets The combination of customers from across the world