Across
- 3. A framework that defines the knowledge, skills and abilities for APS1 to AL2
- 4. The last word in the acknowledgement to country
- 6. Weather its a IT issue or a mygov email, this is the place to go
- 8. What APS Value aims to make services easy to access
Down
- 1. The value that ensures people understand how and why decisions are reached
- 2. Customer Incident Management System
- 3. The reason we're here doing what we do
- 5. Someone who can explain errors when stuck, you just have to ask
- 7. A customer may request this when they disagree with a decision