Across
- 3. company who regulates all supppliers and can grant licences
- 5. meter point administration service
- 7. known as CRM
- 12. database to check gas supply details
- 13. the country that produces the most gas offshore
- 15. system used to enter new contract details
- 16. the database used to check electricity supplies
- 17. PBL, used by agents to call in a new sale
- 18. collects readings from the meter
Down
- 1. MAM
- 2. JBS
- 4. unique number identifying ther electricty supply point
- 6. utilita's southern meter operator
- 7. first port of call for a customer who has an issue with us
- 8. if we reach a state of deadlock this organisation settles the dispute
- 9. IGT
- 10. MOP
- 11. unique gas supply point number
- 14. 02 profile properties
- 17. 75% of our sales comes through this method