GI

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Across
  1. 5. Passport issued with less than full 10-year validity for those 16 and older and less than 5 years for under 16
  2. 7. Where the customer will attend the appointment we make for them
  3. 9. The type of fee a customer would pay at an agency
  4. 10. Unique Identifier must be created using the information of the ______, not the caller
  5. 13. What we ask for before transferring to DDO for a life or death emergency
  6. 14. Renewal form
Down
  1. 1. First time passport application
  2. 2. Some agencies accept electronic itineraries, but we recommend bringing _____ proof of travel
  3. 3. Can be used for land or sea travel between US and Bermuda, Canada, the Caribbean, and Mexico
  4. 4. First qualifying question for Appt.
  5. 6. Three-way (conferenced) calls are not permitted unless the third party is an _____
  6. 8. Line we transfer to if a customer already received an IRL
  7. 11. Customer must present proof of _____ travel within 14 days of appointment
  8. 12. Used for international travel
  9. 13. System we use to make appointments