GI-APP

2. If customer lives in another country (including Canada) and they are submitting Form DS-11, they must apply in person at a _____
3. If the customer does NOT provide an email address, educate the customer _____.
6. DS-82 U.S. Passport Renewal Form must be completed legibly in ____ ink or printed in ___ ink using the Form Filler on travel.state.gov
8. You ____ sign the application yourself if you are applying using your own identification.
9. protects the personal information provided by applicants when applying for a passport
10. A military member works for one of the following military branches under the Department of Defense (DOD):
12. We are _____ to ask a customer if they have a Life-or-Death Emergency.

1. Names are automatically cleared through the _________ system.
4. Reviewed by a Passport Specialist. If necessary, the application is removed from the system for a letter to be sent to the customer.
5. An _____ is something a spouse/family/friend/deceased pays to have printed in a newspaper or website.
7. Where do you go to schedule an appointment for a customer as a CSR.
11. A new passport will be valid for ___ years from the date it is issued.