Across
- 2. The procedure for qualifying___ customers remain the SAME for customers calling to schedule an appointment to travel to Ukraine.
- 3. when an applicant did not respond to an IRL requesting more ID for a previous application
- 7. final chance to verify the information in the passport is accurate
- 8. who would you tell this to "Anyone may apply for a passport, and each application will be individually evaluated."
- 10. application is removed from the batch for suspense letter
- 13. This request can be filed by concerned parents of U.S. citizen children, their appointed agents, or other persons having legal custody of the child.
- 14. Customer need to provide ______ that they are traveling internationally within 14 days or 28 days (if they need a visa) of their appointment when they go to the agency.
- 17. (fill in the blank) passport file ___
- 18. who would you tell this to? "May I please have the confirmation # for your flight?"
- 22. The U.S. Department of State does ___ require notification of address changes after passport receipt.
- 24. J on the phonetic alphabet
- 25. complete the phrase "If the ________ is written in any language other than English, the documents must be translated into English by a professional translator, and you must take the original and the translation to the appointment."
- 27. these procedures are only for Applicant CSR and are used to correct entry errors or incorrect information listen on the application.
- 28. what does BP stand for
- 29. what type of question is this "Was it a 10-year passport, issued within the last 15 years?"
Down
- 1. this passport describes any passport issued with less than full 10-year for those 16 years and older and less than 5-years for those under age 16
- 4. L on phonetic alphabet
- 5. the application has been removed or returned to workflow for processisng an upgrade
- 6. F on the phonetic alphabet stand for ...
- 9. Applicants within the United States may choose a 28-page or a 52-page book
- 11. the application still needs to be reviewed by a adjudicator
- 12. Oher evidence of U.S. citizenship such as a _____
- 15. this form must be obtained by your local acceptance facility.
- 16. when scheduling an appointment you will need age, date of travel, last name and city of birth and what?
- 19. when an application is treated as an FPM hold what stage am i in?
- 20. H on phonetic alphabet
- 21. (fill in the blank) Info management __
- 23. data correction are procedure for ___ users are used to correct data entry errors or incorrect information listed on the application.
- 26. diplomatic check/citizenship