Crossword

6. the programs and other operating information used by a computer
7. he protection of computer systems and networks from attacks by malicious actors
10. team focus is on phone networks, recording calls and call center
13. a request for information
14. set of data processing elements connected in series, the output of one element is the input of another
15. (abbrev)determines stakeholder needs and drives strategy for IT team
16. objectively analyze desired processes and outcomes, advise on correct combo of IT systems

1. position focus is to support teams on IT floor to produce efficiently and effectively
2. the systems put in place to operate and manage IT services and environments
3. a structured set of data held in a computer
4. creates/develops training materials for IT
5. team focused on keeping monitors, computers and general physical technology in working order
8. maximum rate of data transfer across a given path
9. (abbrev) much of the job involves attempting to "break" code
11. subset of programming entailing logical reasoning, analysis, and planning a sequence of instructions
12. (abbrev) computer systems able to perform tasks such as visual perception, speech recognition, decision-making