GIS Word Crackers

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Across
  1. 2. No customer likes to be ________ after the sale is closed.
  2. 4. “Why must you _______ your customers?” – So you can sell them what they want at a price they can afford.
  3. 5. If you get a no (or maybe) to a closed question, always follow with a/an ____ question.
  4. 7. __________ gains security by close relationships.
  5. 10. Getting something done is an accomplishment; getting something done right is an ___________.
  6. 11. In a/an ______-context culture, people say what they mean – assuming that it is not obviously against their interest to do so.
  7. 12. In a/an ________-context culture, people often do not say what they mean.
  8. 13. _________ is the foundation on which you will build your confidence, your enthusiasm – and your success.
  9. 14. The factors that make it impossible for the potential customer to buy your product, service, or idea; we call __________.
  10. 17. In my opinion, too may sales people fail to recognize that the sales profession is not like a war (with bullets) at all, it is like _________ and marriage – dating and mating.
  11. 19. A/An ___________ society is one in which people prefer to do one thing at a time, in blocks of time precisely scheduled throughout the day.
  12. 21. To overcome the objections, you need to first _________then educate.
  13. 24. The close that you deliberately undersell a feature or benefit of your product, service or idea, by saying to your customer, is called the ________ Close.
Down
  1. 1. The Universal Benefit is that it makes you ________.
  2. 3. Don’t talk price until you are _____.
  3. 6. A/An ___________ society is one in which people do several things at a time, throughout the day.
  4. 8. C.S.I. in “HOW TO BE GREAT IN SALES” stands for: Customer ____________ Index.
  5. 9. _________ seeks for recognition.
  6. 15. The last “L” in SELL formula in HRnetOne’s context is “Lead customer to ______”.
  7. 16. __________ achieves acceptance by leadership and winning.
  8. 18. One of the fundamental rules of selling is that customers don’t buy features; they only buy ________.
  9. 20. A verbal ________ isn’t worth the paper it’s written on.
  10. 22. “If I…, would you be interested?” is a/an _____ close statement.
  11. 23. ________ wants to maintain creditability.