Governance

1. A set of interrelated activities that transform inputs into outputs.
2. An individual appointed or elected to the board of a company.
3. An official inspection of an organization's accounts or quality processes.
4. Type of event or finding that indicates a system failure.
6. The job of supervising or taking care of something, such as an organization's assets.
7. Moral principles that govern a person's behavior or the conducting of an activity.
8. The result of a process, whether a product or a service.
9. The act of following laws, regulations, and internal standards.
10. The effect of uncertainty on objectives; a core focus of ISO 9001:2015.
11. The group of individuals elected to represent shareholders and oversee governance.
12. A high-level document outlining the organization’s stance and rules.

1. Objective data supporting the existence or verity of something (e.g., records).
3. In QMS, an item or resource of value to be protected.
4. The Japanese philosophy of continuous improvement.
5. A legal obligation of one party to act in the best interest of another.
6. The international body that sets standardized quality management requirements.
7. The non-fulfillment of a specified requirement in quality management.
9. Any person or group that has an interest in the performance of a company.
11. The minimum number of members required to make the proceedings of a meeting valid.
12. A formal document that outlines the rights, roles, and responsibilities of the Board.