GP 1 March 11

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Across
  1. 2. place to establish presence and set up infrastructure
  2. 3. Document sent by a customer to a supplier to request commercial information.
  3. 5. Written document that specifies the quality of service to be rendered.
  4. 6. A document sent to a customer to briefly inform commercial details and terms.
  5. 7. never seen before
  6. 11. A document sent to a customer to inform in detail all commercial details.
Down
  1. 1. Sharing the same facility
  2. 4. simple summary of agreements that may or may not be binding to the parties.
  3. 8. Another word for electricity
  4. 9. A room with computers not in the main facility
  5. 10. A decentralized center of operations