Across
- 2. Customer is eligible to reapply in 24 hours or 3 bank business days
- 4. 3 banking business days, $30 fee, Account Service contacts
- 6. cci adv “ I am in the process of filing for bankruptcy”
- 9. Customers loan is accepted and pending to receive funds, however customer enter wrong pay cycle and scheduled payments do not reflect the same schedule and pay dates.
- 10. The loan is approved and waiting on the customer to sign
- 12. California customers are not eligible for these type of payments
- 13. Date of Birth or ______________
- 14. cci adv “I need to make pymnt arrangements” acct is pastdue
- 15. customer is need of changing Employer information
- 16. verification document(s) has been received
- 17. Application isnt finished
- 19. customer is need of changing Employer information
- 21. Customer must make arrangements by 5:00p ET, one business day prior to due date
- 24. "Thank you for calling Great Plains Lending"
- 25. cci adv “I have not received my funds”
Down
- 1. customer unable to reset password
- 2. cx has expressed concern wrong information is being reported to credit bureaus
- 3. Application can be edited by the customer
- 5. loan is unsecured and is paid back in equal payments at fixed intervals
- 7. cci adv “ Did you receive my documents?”
- 8. customer reapplying for a new loan and there is a balance still owed on previous loan
- 11. Social Security Card, Drivers License, Bank Statement, Proof of Income
- 18. Process of removing the bad bank flag to allow deposit/withdraw from customers account
- 20. Agent is required to advise customer “can negatively effect future loans with GPL”
- 21. Customer pays the total balance
- 22. Customer does not have an outstanding balance
- 23. Pre funding, account holder has not received first loan