GPL Crossword

1. cci adv “ I am in the process of filing for bankruptcy”
4. cci adv “I have not received my funds”
5. customer unable to reset password
6. cx has expressed concern wrong information is being reported to credit bureas
9. customer emails in asking "Why am I declined" customer lives in the state of Vermont
10. required to utilize this comment class when a system generated note is recorded
12. To reissue funds to bank account we have to wait 3 banking business day for
14. customer is eligible for a refinance option, calling in to inquire on process
15. cci adv “I need to make pymnt arrangements” acct is pastdue
16. verification document(s) has been received
19. APR is broken down in order for customers to pay in full early
21. fifth business day before 5:30pm ET
22. System generated feature, not always offered for more funds

2. customer is need of changing Employer information
3. customer calls in, agent unable to hear
6. Email sent to cust containing a 6 digit number required for application process
7. 3 banking business days, $30 fee, Account Service contacts
8. “Ive had to call back three times today to get this issue resolved”
11. verification document(s) fail/pass
13. used by Verification and Fraud agents
16. "I think your interest is to high"
17. Customers loan is accepted and pending to receive funds, but selected wrong amount and would like to receive more that they were approved for.
18. cci adv “ Did you receive my documents?”
20. Process of removing the bbf to allow deposit/withdraw from customers account