Grace Haynes Chapter 13

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Across
  1. 3. disagreements over who is in charge
  2. 7. involves actual physical flight
  3. 8. centers on objects and events
  4. 13. you and the other side both win
  5. 14. avoids open conflict
  6. 15. will influence the way the conflict is conducted
  7. 17. workplace conflict
  8. 18. storing up grievances
  9. 19. when one member dominates the group
  10. 20. can inflict serious injury
  11. 21. you refuse to discuss the conflict
Down
  1. 1. sending someone solicited mail
  2. 2. emotional or physical
  3. 4. equally numerous
  4. 5. leads to negative regard to the opponent
  5. 6. prove important to understand
  6. 9. common in newsgroups
  7. 10. expressing your feelings
  8. 11. sure to be unproductive
  9. 12. withholds approval
  10. 16. one side wins and the other loses