Across
- 2. storing up grievances
- 3. involves actual physical flight
- 7. refusing to discuss the conflict
- 9. avoiding open conflict
- 13. group and work place conflicts
- 15. singling out a person
- 17. approval or rejection from your opponent
- 18. cultivate rather than avoid
- 19. your family history influences the strategies you use
- 20. whether you engage in conflict privately or publicly
- 21. expressing your feelings
Down
- 1. treating someone as incompetent
- 4. centers on objects
- 5. unproductive conflict strategy
- 6. emotional or physical
- 8. commercial messages
- 10. one person wins one loses
- 11. equally numerous
- 12. can inflict serious injury
- 14. both people win
- 16. prove important to understand