GRADE 12 Business Environments

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Across
  1. 3. This PESTLE factor includes government policies, trade agreements and zoning laws.
  2. 5. A tool used to analyse strengths, weaknesses, opportunities and threats.
  3. 7. The business function responsible for turning inputs into finished goods or services.
  4. 15. Alternative products or services that customers may choose instead.
  5. 17. A Porter force that can affect prices by raising the cost of inputs.
  6. 18. The internal business environment where management has full control.
  7. 19. An internal limitation that needs improvement.
  8. 20. The process of identifying risks and developing strategies to minimise or transfer them.
  9. 24. A macro-environmental scanning tool covering political, economic, social, technological, legal, environmental and ethical factors.
  10. 25. This PESTLE factor includes QR-code menus, automated inventory systems and AR apps.
  11. 26. This PESTLE factor includes compliance with laws such as the LRA, BCEA and Consumer Protection Act.
  12. 27. A model used to analyse competitive forces in the market environment.
  13. 29. An external factor that may harm business success.
Down
  1. 1. An external factor that a business can use to its advantage.
  2. 2. The external environment where management has influence but no direct control.
  3. 4. The business function that recruits, trains and supports employees.
  4. 5. An internal advantage of a business.
  5. 6. Customers who may demand discounts or better value.
  6. 8. Competition between existing businesses in the same industry.
  7. 9. Goods that can enhance the main product, such as wine paired with meals.
  8. 10. The business function responsible for obtaining goods and services from suppliers.
  9. 11. This PESTLE factor includes water scarcity, climate change and sustainable sourcing.
  10. 12. A form of analysis that focuses on using unique internal resources for competitive advantage.
  11. 13. The business function responsible for promoting products and attracting customers.
  12. 14. This PESTLE factor includes inflation, unemployment and disposable income.
  13. 16. This PESTLE factor includes cultural trends and customer preferences.
  14. 21. This PESTLE factor relates to moral principles such as fair labour, zero waste and diversity.
  15. 22. New competitors entering the market, such as food trucks or international chains.
  16. 23. A tool used to analyse activities from raw materials to final sale.
  17. 28. The broad external environment where a business has no control.