Grinchmas 2024

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Across
  1. 3. When having ladder safety what kind of grip should you use?
  2. 6. A soft skill is what kind of skill?
  3. 7. What day does the customer acquire a second late fee?
  4. 8. What is the first name of your COO/EVP?
  5. 11. What size apartment fits in a 10x15 unit?
  6. 12. What is the third step in the sale's process?
  7. 15. 97180 is the number of your what?
  8. 18. What is the ABC of safety?
  9. 20. What is the name of newest reservation site?
  10. 23. What should you check for on a customer's account if they report a theft?
  11. 24. Where would you find emergency contacts/passwords for each Extra Space Storage location?
  12. 27. A hard skill is what kind of skill?
  13. 28. Extra Space Storage's star service has how many stars?
  14. 29. What is the first name of your VP?
  15. 30. What app does Extra Space Storage use to order it's branded items from?
Down
  1. 1. What is the name of our review service?
  2. 2. How long is the proper notice given to a customer before you can access their unit?
  3. 4. Where do you find Extra Space Storage's matrix?
  4. 5. What is the first name of your SVP of operations?
  5. 9. What is the very first task to be completed in the morning?
  6. 10. What do we require a customer to give $100 for?
  7. 11. Extra Space Storage promises how many things to each customer?
  8. 13. Time bound is part of what kind of goal?
  9. 14. What is the first tool that you use when looking for help?
  10. 16. What is the first name of your CEO?
  11. 17. Here at Extra Space Storage you should do what when greeting customers?
  12. 19. What is the 888 storage number to?
  13. 21. The auction process starts on which day?
  14. 22. How do you spell the first name of your DM correctly? :)
  15. 25. What site do you use to interact with a customer's account?
  16. 26. 97100 is the number of your what?