Ground and Flight Crew

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Across
  1. 3. looks after the needs of passengers, provide customer service and maintain the safety and security of passengers
  2. 5. selling tickets and assigning seats at the airport
  3. 6. makes sure the aircraft is cleaned refuelled and loaded with luggage passengers have boarded the plane and are seated cabin crew and aircraft engineers have done their checks to make sure they embark on a safe flight
  4. 8. are also known as baggage handlers
  5. 10. in charge of the cabin crew team, manages on flight service and ensuring passengers have a safe and comfortable flight, they ensure all cabin crew procedures are preformed correctly
  6. 11. manages the flight crew and is responsible for making decisions with his crew from preparing the flight through to its completion with flight safety and security.
Down
  1. 1. works at the boarding gate assigning seats and checking tickets
  2. 2. load and unload baggage and other cargo
  3. 4. maintains and repairs aircraft
  4. 7. sometimes called co-pilot their role is to assume the same function as the flight pilot i.e flying the aircraft along with the flight navigation.
  5. 9. assisting customers with check in, monitoring baggage areas, aircraft boarding and disembarking and assisting and directing passengers.