Across
- 2. knowing what will be ready for customer use and when in their balances
- 5. system application that allows us to onboard and service customers daily
- 8. words to use for great customer experiences
Down
- 1. internal community website and search application
- 3. call flow for engaging with customers to bring customer focus to every interaction
- 4. how we identify and secure callers and information
- 6. application showing customer profiles and accounts
- 7. system that allows you to perform phone functions via computer and a kyc guide