Across
- 1. A debit card service that allows a customer (or PNC employee) to lock a PNC debit card, credit card or banking card with the click of a mouse or touch of a button.
- 5. A tool for customers and employees to find PNC branches and ATMs close by.
- 6. A system that helps CCC consultants assist a customer with inquiries and maintenance.
- 7. A software that allows CCC consultants to see what a customer is seeing in their Online Banking.
- 8. Educating customers and providing them with tips and tricks to make informed financial decisions and ways to make banking best fit their needs.
- 10. A softphone that allows you to perform phone functions on your computer that operates in the same manner as a hard (physical) phone. Assists with KYC procedures.
Down
- 2. Allows PNC, at our discretion, to authorize and pay one-time debit card and ATM transaction even if the balance isn't sufficient to pay those items.
- 3. More than a traditional checking account. It houses a suite of online and digital tools and customers can easily track their money.
- 4. A third party service that provides translation services between PNC customers and employees to assist in situations when a customer does not speak English.
- 9. Employees delivering a great experience; a cloud based customer relationship management application powered by Salesforce.