Group 4

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Across
  1. 3. An instrument or device used for observing, checking, or keeping a continuous record of a process or quantity.
  2. 9. the entire process and practice of exchanging ideas, information, and even emotional experiences that can be shared between people.
  3. 10. A global computer network providing a variety of information and communication facilities, consisting of interconnected networks using standardized communication protocols.
Down
  1. 1. – A resource we use to assist our customers PNC with the latest PNC information and find policies and procedures to assist.
  2. 2. The people we provide support and guidance to
  3. 4. A technology that refers to the use of virtual machines to provide and manage virtual desktops
  4. 5. How we receive calls from our customers
  5. 6. Where customers account information is stored
  6. 7. A piece of furniture with a flat or sloped surface and typically with drawers, at which one can read, write, or do other work.
  7. 8. How we authenticate our customers