GRUP A

2. Not the famous laptop brand.. but a crucial check for Bulk
5. An important document where you learn what to do when you see the skull and crossbones symbol
9. If you heard ... WAKTUNYA “....... “ it’s the checkpoint that keep small issues from becoming big ones
12. When a lot fails testing and gets sent straight to “quarantine with no appeal.”
13. The detailed document outlining all product requirements.
15. The final answer you get after asking ‘why,why,why,why...' repeatedly.
17. The step that magically becomes urgent when an auditor ask
19. Oops! The cap was loose and the product was crying

1. The three letters everyone suddenly remembers when the auditor walks in the production.
3. The practice to stop the MiBio from moving into our product.
4. The true king – the end user whose satisfaction determines success or failure.
6. The one who promised your RMPM would arrive soon. The one who always says, “on the way,” yet the ETA remains a mystery
7. What happens when the label is a little peel-off —and everyone pretends not to see it.
8. The warehouse classic: “Use the old one first—before it becomes a museum piece.”
10. The email that reminds us the customer notices everyhing.. Even things we hope they wouldn’t.
11. The person who can find things even the system didn’t know existed.
14. That joyful status when a product is finally allowed to leave the warehouse without extra drama.
16. The single sheet of paper deciding whether the shipment is accepted or sent back home.
17. The written promise made after every finding… promises that you will never mess up again.
18. Four letters - a product’s identity