GSD Knowledge Check

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Across
  1. 5. A user that has support access
  2. 8. Category within Support Entitlement that allows you to edit the number of allowed support contacts
  3. 10. Where the Marketo software is accessed and used
  4. 13. Where the authorized contacts are listed
  5. 14. Where you edit user information within the Community admin portal
  6. 15. Category within an SFDC account page where the associated Marketo Instances can be viewed
Down
  1. 1. Main Instance for an account
  2. 2. The main support user that has the highest access level for that account's support
  3. 3. CRM system where we can view support entitlements, opportunities, assets etc.
  4. 4. the type of login within Community that allows you to login as a user and view the portal as they would. (Used to check if your solution worked)
  5. 6. Where the contract information for an account is located
  6. 7. Unique code that allows Marketo to track visitor behavior and interactions on the the user's website
  7. 9. The act of moving one community profile's information from one to another
  8. 11. Stage Instance for an account
  9. 12. Name for where the Community/Support Portal is housed