Guess that answer :)

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Across
  1. 2. Do you have cat food?
  2. 5. One of my packs arrived and it has a hole. Is it okay to use?
  3. 8. My dog isn't drinking water on your food. Is this okay?
  4. 10. Customer is out of food, we would provide...
  5. 12. We just received our third box and Filo is sick. What do we do?
  6. 14. Hi, my order has been in transit for 2 days already. Will it still be okay tomorrow? Also, where does it ship from?
Down
  1. 1. My dog isn't going to the bathroom as often now. Is he okay?
  2. 3. How long is the food good for?
  3. 4. Are you hiring? Seems like such a fun company!
  4. 6. Why is there corn in my dog's food? It's not listed in the ingredients?
  5. 7. I reached out before the cutoff last week and cancelled this box but it was just delivered. I wasn't charged was I?
  6. 9. My tracking link was updated but now it shows pending. Will it still get here?
  7. 11. My dog has a really sensitive stomach. Would this food be okay for him?
  8. 13. Where can I sign up?